Terms & Conditions
Last updated: May 2025
1. Agreement
By using gladefit.pro and booking services with Glade Fit, you agree to these Terms & Conditions.
2. Services & Accuracy
We describe excursions, pricing (CAD), durations, and difficulty in good faith. Routes, weather, and park conditions may require changes. We will communicate material changes before departure where possible.
3. Bookings & Payment
Bookings are confirmed upon receipt of deposit or full payment as specified in your confirmation email. We accept major credit cards and e-transfer unless otherwise stated. All prices are in Canadian dollars (CAD).
4. Cancellation Policy
Cancellations 30+ days before departure: full refund minus administrative fee (CAD $50). 15–29 days: 50% refund. Under 15 days: no refund unless we fill your spot. We may cancel for safety; full refund or rescheduling offered.
5. Assumption of Risk
Outdoor excursions involve inherent risks including uneven terrain, weather, wildlife, and physical exertion. Participation acknowledges these risks. Guides provide instruction and safety briefings; participants must follow guide directions.
6. Insurance
We recommend personal travel and health insurance covering outdoor activities. This is not legal advice; consult your insurer regarding coverage.
7. Refunds & Limitations
Refunds follow our cancellation policy. We are not liable for indirect losses, missed travel connections, or personal equipment damage except where prohibited by law.
8. Intellectual Property
Website content, logos, and programme materials are owned by Glade Fit. You may not reproduce materials without written permission.
Participant Conduct & Confidentiality
Oratory and storytelling programmes require respectful conduct. Participants agree to honour confidentiality within the group unless explicit consent is given for sharing. Recording may be permitted only with facilitator approval and participant consent.
9. Governing Law
These terms are governed by the laws of Canada and the province of Ontario. Disputes shall be resolved in courts of competent jurisdiction in Ontario.
10. Contact
[email protected] | +1 416 555 0182 | 2847 Lakeshore Boulevard West, Toronto, ON M8V 1J3